Terms of Service

Last Updated: July 2026

Welcome to Ponos care. By accessing our platform, booking clinical appointments, or consulting with our board-certified specialists, you agree to comply with and be bound by the following Terms of Service.

1. Scope of Digital Services

Ponos care operates as a digital chronic pain care and coordination platform. Our website provides care guides, treatment customizers, and booking links. Diagnostic mappings, symptom monitoring, and clinical treatments are coordinated by our authorized specialists and clinical team.

2. Appointment Booking & Cancellation

When you schedule a consultation using our online customizer booking console:

  • You agree to provide accurate, current identity and health contact info.
  • Cancellations or reschedule requests must be submitted at least 24 hours prior to your scheduled slot.
  • Repeated no-shows or late cancellations may result in coordination restriction limitations.

3. Treatment Outcomes & Disclaimers

Clinical outcomes vary depending on individual patient health histories and adherence to care regimens. Our care mapping tools display predicted symptom pacing sequences. Actual physiological progress and clinical evaluations are reviewed directly by our board-certified team and clinical specialists to guarantee care safety parameters.

4. Payments & Billing

Consultation deposit fees, diagnostic mapping costs, and clinical treatment payment options are coordinated directly with our financial specialists. Insurance claims and financing solutions are detailed and signed prior to starting aligner sequence shipments or surgical placements.

5. Platform Limitations

Ponos care reserves the right to suspend platform access, modify clinical rates, or update system features at any time without prior warning. For any legal inquiries regarding these terms, please contact: getcare@ponoscare.com.